{"id":565,"date":"2019-10-17T12:53:03","date_gmt":"2019-10-17T10:53:03","guid":{"rendered":"https:\/\/www.there-for-you.com\/?page_id=565"},"modified":"2026-11-06T11:53:56","modified_gmt":"2026-11-06T10:53:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.there-for-you.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
<\/div>\n\n\n\n

FAQ<\/h2>\n\n\n\n

Do you have any more questions? We have compiled a list of Frequently Asked Questions (FAQ).<\/p>\n\n\n\n

<\/div>

General questions <\/h2><\/div>
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Key facts at a glance<\/strong>
there for you is a Swiss fundraising platform for projects linked to the Swiss \u2018 \u2019. This means that the projects are either implemented in Switzerland, carried out by Swiss organisations or individuals, or have a strong connection to Switzerland. Projects are not launched directly online, but only after a brief discussion with our team. We distinguish between basic projects (platform offerings) and selected focus projects (close partnerships). In addition, we run our own project in Switzerland called \u2018there for trees\u2019.<\/p>\n\n\n\n

What are the benefits of \u2018there for you\u2019?<\/strong>
\u2018there for you\u2019 connects projects, donors, companies, service clubs and funding partners, making engagement simple, transparent and effective. We carefully vet projects and ensure professional, digital processing of donations, including donation receipts. At the same time, we build visibility and trust through clear information, measurable impact and regular updates. Depending on the offering, we support projects to varying degrees, ranging from a platform solution to a partnership.<\/p>\n\n\n\n

Are all projects on there for you vetted?<\/strong>
Yes. Every project initiator and every project is vetted before going live. However, there for you does not provide any guarantee regarding the feasibility of the projects. Prerequisites include a clear link to Switzerland, a verifiable project impact and a thematic focus on climate protection, animal welfare, child welfare, or social and humanitarian causes. A discussion always takes place before a project is submitted, so that expectations, roles and responsibilities are clarified from the outset.<\/p>\n\n\n\n

Can I donate anonymously?<\/strong>
Yes. With every donation, you can choose whether your name is displayed or whether you wish to donate anonymously. In both cases, the amount donated is visible. Your details will only be passed on to project initiators if this is absolutely necessary for processing the donation.<\/p>\n<\/div><\/div>\n\n\n\n

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Assistance for project initiators <\/h2><\/div>
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Who can list a project on there for you?<\/strong>
A project organiser can be an organisation, an association, an initiative, a company or a private individual. It is important that the project has a connection to Switzerland (this means either that the projects are implemented in Switzerland, carried out by Swiss organisations or individuals, or that they have a strong connection to Switzerland) and achieves a clear, measurable impact.<\/p>\n\n\n\n

What is the difference between grassroots projects and focus projects?<\/strong>
Grassroots projects use \u2018there for you\u2019 as a platform. We provide the project page, handle payment processing and administrative procedures, support the project with a start-up donation, and issue donors with a donation receipt. In return, we charge a commission of 10 per cent. The project initiators and their network are responsible for raising funds.<\/p>\n\n\n\n

Focus projects are selected partner organisations with which we collaborate on a long-term basis. They also benefit from communication support, access to businesses, service clubs and foundations, as well as closer guidance and regular disbursements. Focus projects are either run as annual campaigns or maintained through ongoing projects. For this service, we charge a commission of 13 per cent.<\/p>\n\n\n\n

What requirements must project initiators meet?<\/strong>
Project initiators commit to transparency, providing accurate information on the use of funds, and delivering regular updates. The content of these updates and their frequency are determined as part of the collaboration. We provide support in preparing the project page and will contact you if any information needs to be added.<\/p>\n\n\n\n

Furthermore, the publication of a project video is a mandatory requirement. The video should give the viewer an insight into the project initiators, the idea and the concept. The video can be produced independently, in accordance with the instructions. The video should be between 60 and 120 seconds long.<\/p>\n\n\n\n

Video guide (PDF)<\/a><\/p>\n\n\n\n

Upon receipt of the donations, the organisers undertake to publish a progress update on the platform every three months, thereby keeping donors informed about the project. Within one year, an implementation video must be submitted to \u2018there for you\u2019; this is intended to show donors how their donation was used and what success they have helped to achieve. The updates must be provided at the specified intervals until the implementation video is published.<\/p>\n\n\n\n

If not all points set out in the requirements plan can be met, \u2018there for you\u2019 reserves the right not to accept or publish the project.<\/p>\n\n\n\n

Are there any platform costs for project partners?
Project partners do not pay any registration or basic fees. Only when donations are received will the fees charged by the payment service provider on these donations, along with a small service fee, be deducted. The project partner receives 90 per cent of the donations received (basic model) if the fundraising target is reached within the project period and the donations are collected, or 87 per cent for focus projects.
This means there is no financial risk involved in using the platform, making it accessible even to smaller project organisers.<\/p>\n\n\n\n

What types of projects are eligible?<\/strong>
Only projects that primarily provide assistance and support in the areas of animal welfare, child welfare, climate protection and humanitarian aid can be listed on the \u2018there for you\u2019 platform.<\/p>\n\n\n\n

How do I set up a project?<\/strong>
You can launch a project directly via the website following a personal consultation. We will then review the details, prepare the project and publish it on the platform.<\/p>\n\n\n\n

How does \u2018there for you\u2019 support me in raising funds?<\/strong>
For basic projects, we provide the platform, payment processing and administrative support. The main responsibility for engaging donors lies with you and your network. For focus projects, we also provide active support, for example through communication, the involvement of corporate partners, service clubs or foundations, as well as through joint campaigns and initiatives.<\/p>\n\n\n\n

What happens if the fundraising target is not met?<\/strong>
If the fundraising target is not reached within the campaign period, the donations will not be collected and will not be paid out. If it becomes apparent that the target will not be met, the \u2018there for you\u2019 team will contact the project organisers to discuss how to proceed. In the case of focus projects, funds can be collected directly and disbursed on a regular basis. In individual cases, the there-for-you Foundation may support projects. The decision rests with the Foundation Board.<\/p>\n\n\n\n

What happens if a project reaches its funding target early?<\/strong>
If a project reaches its funding target before the defined duration has elapsed, it will nevertheless continue until the actual end of the project. Donors can therefore continue to support the project financially, even if it has already exceeded the target amount. Naturally, the entire amount will benefit the project and is intended to achieve a correspondingly greater impact.<\/p>\n<\/div><\/div>\n\n\n\n

<\/div>

Assistance for donors <\/h2><\/div>
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How can I support a project?<\/strong>
Thank you for wanting to support a project run by there for you. Together, we can make the world a little better. On our homepage, you can choose whether you\u2019d like to support projects in the areas of animal welfare, climate protection or children\u2019s aid. If you then have a browse through the various projects, you\u2019re sure to find an exciting project that would be delighted to receive your donation. Select it, choose your donation amount and click \u2018Donate\u2019. You\u2019ll then be guided through the donation process.<\/p>\n\n\n\n

First, your personal details will be collected alongside the donation amount; you\u2019ll then receive an email confirming your donation request or donation. If a grassroots project reaches its target amount within the project period, you\u2019ll receive another email with a link to finalise your donation.<\/p>\n\n\n\n

How much of my donation goes to the chosen project?<\/strong>
Every project listed on www.there-for-you.com receives comprehensive support from us. We offer the projects a professional and personalised service. We also support the project with advice and guidance to ensure it is successfully completed and implemented.
We charge a fee of 10 per cent (basic projects) or 13 per cent (focus projects) to cover all administrative costs and services, including credit card fees. The remainder of the donations collected therefore goes directly to the successfully funded project.<\/p>\n\n\n\n

How do I make a donation on \u2018there for you\u2019?<\/strong>
You can make your donation conveniently and securely by credit card (Visa, Mastercard, etc.), PayPal, Twint, other payment providers or by bank transfer. Once you have chosen the project and decided on the donation amount, you will be guided through the donation process.<\/p>\n\n\n\n

What happens if the target amount isn\u2019t reached?<\/strong>
If a basic project is unable to reach the target amount within the defined timeframe, the donations will not be collected and no funds will be transferred to the organisers. Your intended donation to the project will lapse and you will not make a donation towards it. However, the there-for-you Foundation endeavours to support projects that have narrowly failed to reach their target or are very close to doing so by making a donation to help them come to fruition. The decision on whether to make a donation or take individual measures rests with the Foundation\u2019s Board and the operational team. In the case of focus projects, funds can be collected directly and disbursed on a regular basis, provided the project\u2019s purpose is upheld.<\/p>\n\n\n\n

Will I receive a donation receipt?
<\/strong>Yes, the there-for-you Foundation is tax-exempt. Therefore, all donations to projects via there-for-you in Switzerland are tax-deductible at federal level and in most cantons. In January, there-for-you sends out a confirmation of donations made in the previous year. If you have lost your donation receipt, you can request  a new one here<\/a>.  
We are currently unable to issue donation receipts for donations from other countries.<\/p>\n<\/div><\/div>\n\n\n\n

<\/div>

Assistance for partners<\/h2><\/div>
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How do I become a partner of there for you?<\/strong>
We are looking for partners who wish to collaborate with us and carry out projects based on shared goals and values. These may include partnerships with NGOs, companies, family-run businesses, as well as organisations in the tourism and environmental sectors. Thanks to there for you, existing organisations are working together to achieve shared goals.
Interested parties can get in touch via the contact form<\/em><\/a>.<\/p>\n<\/div><\/div>\n\n\n\n

<\/div>

Assistance for businesses and service clubs<\/h2><\/div>
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How can companies get involved?<\/strong>
Companies can sponsor projects, involve their staff or efficiently outsource their own CSR activities. A tried-and-tested way to get started is through a corporate volunteering initiative with there for trees. In addition, we support companies in coordinating donation requests and selecting suitable projects, including internal consultation processes.<\/p>\n\n\n\n

How can service clubs help?<\/strong>
Service clubs support projects with proven impact and a personal connection. We offer a structured selection of projects, assist with presentations and facilitate joint initiatives or events with project initiators.<\/p>\n\n\n\n

If you\u2019re interested in collaborating or having a no-obligation discussion, please feel free to contact us: info@there-for-you.com<\/a><\/p>\n<\/div><\/div>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

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